Common questions answered
Frequently Asked Questions
Campingelectricals.co.uk supplies electric hook-up cables, 16A connectors, caravan electrical accessories and camper van power solutions across the UK. Below are answers to some of the questions we’re most frequently asked.
Most UK and European campsites use a standard 16A electric hook-up connection. We recommend using a 16A hook-up cable with sufficient length to comfortably reach the campsite power bollard. Our range includes high-quality hook-up cables suitable for caravans, camper vans, motorhomes and camping applications.
We aim to dispatch all in-stock orders as quickly as possible. Most orders are processed within 1 working day, with delivery typically taking 1–3 working days depending on your location and the delivery service selected at checkout.
Yes. Our camping electrical products are designed for use with caravans, camper vans, motorhomes, boats and other leisure vehicles. Product compatibility information is provided on each product page, and our team is happy to help if you need advice before ordering.
A 16A connector is the standard connection used at most UK and European campsites to provide mains electricity to caravans, camper vans and motorhomes. We stock a wide range of 16A plugs, sockets, couplers and adaptors to help you connect safely and reliably to campsite power supplies.
Yes. If you have ordered the wrong item or it is no longer required, you may return it in accordance with our Returns Policy. Returned items should be unused and in their original condition and packaging wherever possible.
If you’re unsure which camping electrical connector, adaptor or hook-up cable is right for your setup, please contact us with details of your caravan, camper van or campsite connection. We’ll be happy to recommend the correct product.
Yes. We stock a variety of replacement electrical components including 16A plugs, sockets, connectors, couplers, extension leads and hook-up cable accessories to help maintain and upgrade your electrical system.
Please contact us as soon as possible with your order number and photographs of any damage. Our customer service team will investigate the issue and arrange a replacement, exchange or refund where appropriate.
Yes. Our camping electric hook-up cables are designed for outdoor leisure use and are manufactured using durable materials suitable for caravanning, camping and motorhome applications. Always follow safety guidance and inspect cables before use.
You can contact us using the contact form below or by email. Whether you need help choosing the right electric hook-up cable, checking product compatibility or tracking an order, our team is here to help.
Still need help?
Get in touch with us
Need advice on camping electricals, caravan hook-up cables, 16A connectors or camper van power solutions?
Complete the contact form below and a member of our team will get back to you as soon as possible.